5.0 ★★★★★ – Consulting for home care, HCBS, group homes, assisted living & NEMT

Consulting to help you license, enroll, and grow your agency

Softiya consultation supports new and existing providers with licensing, Medicaid enrollment, waiver setup, policy and procedure planning, survey responses, and multi-state expansion. Software is important, but agencies succeed when the regulatory and operational foundation is correct first.

Consulting services are separate from software subscription fees. Scope and pricing are confirmed in writing before project work begins. Please verify.

Why start with consulting instead of software?

Most providers do not need software on day one. They need clarity on licensing, Medicaid and waiver options, staffing rules, and what policies and documentation regulators expect to see.

  • • Choose the correct license/program type for your state and goals.
  • • Understand Medicaid, MCO, and waiver pathways before you apply.
  • • Plan policies, forms, and training requirements tied to your license.
  • • Avoid mistakes that delay approvals or trigger corrective actions.

Consulting informed by active operations

Softiya consulting is informed by real operations running regulated home care, HCBS, residential, and NEMT programs. Providers use consulting to shorten the learning curve and enter their programs with realistic expectations.

Results vary based on state rules, timing, and the provider’s own actions. No outcome is guaranteed. Please verify with your regulators.

1-hour strategy consultation: your starting point

The 1-hour consultation is the best way to start. It is a focused strategy call that clarifies where you are, what you are trying to do, and what your state will require. Many providers then move into a structured project or package once they understand the path.

State & program review

Discuss your state, target services (PCA, HCBS, home health, group home, ALF, NEMT), and which license or certification is actually appropriate for your plan.

Licensing & enrollment roadmap

Outline the key steps, agencies, and documents involved—business entity, applications, policies, inspections, Medicaid enrollment, and timelines.

Next 30–90 day action plan

Convert the call into a practical sequence of steps you can follow after the session and understand when operational software like Softiya fits into that sequence.

Book 1-Hour Consultation

Consultation beyond the 1-hour call

After the initial session, many providers continue with structured support. Engagements are scoped based on your state, license type, and workload. Use the form below to describe your situation and request a follow-up.

Licensing & startup projects

Guidance through your licensing or certification process, coordinated in phases so you know what to submit, when to follow up, and what to prepare for inspections.

  • • Align license selection with your business model.
  • • Map out state forms, fees, and timelines.
  • • Plan policies, forms, and training expectations.
Use Form Below to Request

Medicaid, payers & policy planning

Orientation to Medicaid, MCO, and waiver options; typical enrollment steps; and how policies, procedures, and forms should align with those requirements.

  • • High-level payer and waiver overview.
  • • Discussion of documentation and audit trails.
  • • Suggestions on how to organize operations in practice.
Use Form Below to Request

Existing agency, surveys & growth

For providers already in operation who need help with surveys, corrective actions, process redesign, or planning to add new programs or states.

  • • Review of survey findings or concerns.
  • • Identification of risk and documentation gaps.
  • • Roadmap to stabilize operations and plan growth.
Use Form Below to Request

Consultation request form

Use this form to request consultation beyond the standard 1-hour call. Share as much detail as you can about your state, programs, and questions so we can review and respond with appropriate next steps.

What do you need help with? *

Submitting this form does not create a client relationship. It allows us to review your situation and respond with suggested options, scope, and next steps. Any project work will be agreed upon in writing.

How consulting and the Softiya platform work together

Consulting focuses on rules and structure

Consultation is used to understand what your state and payers expect: licensing, enrollment, staffing, documentation, policies, and oversight. Those decisions define how your agency must operate.

Softiya organizes daily operations

Once your structure is defined, the Softiya platform supports visits, EVV, billing, HR, documentation, and reporting so your operations match your approved programs.

Book your 1-hour consultation and map out the next steps

Share your state, services, and questions. We will identify the appropriate license, payer path, and operational steps so you know exactly what to do next—and when software should be added to support your workflows.

Consultation is informational and operational in nature and does not replace legal or clinical advice. All strategies must be confirmed against federal and state regulations, Medicaid manuals, payer contracts, and licensing guidance issued by your state agencies. Please verify before implementing any recommendation.