Start-of-care assessments
Capture start-of-care assessments using structured templates aligned with your state and payor expectations. Keep demographic, clinical, functional, and risk information in one place from day one.
For home health, skilled nursing, and personal care programs
Home health visits, documentation, and medications in one system
Softiya supports home health and personal care operations on a single platform. Start-of-care assessments, skilled nursing visits, recertifications, and daily aide visits are connected to HR, EVV, billing, and medication administration so your team is working from one source of truth.
Start of care, recertifications, and skilled nursing visits
Skilled nurse visit notes
Document skilled nursing visits using repeatable note formats that tie back to physician orders and care plans. Track vitals, interventions, education, and follow-up actions.
Recert & episode management
Manage episodes and recertification timelines so continuation of care, frequency, and services are clearly documented and ready for review by payors or surveyors.
Exact assessment and documentation requirements differ by state, payor, and program. Templates in Softiya should be reviewed against your official home health regulations, Medicaid manuals, and payor documentation requirements. Please verify.
Medication administration and clinical tracking
Medication profiles & MAR
Maintain a complete medication profile for each client, including dose, route, schedule, and instructions. Use a medication administration record (MAR) to document doses given, held, or refused, and to support audits and quality reviews.
Medication lookup
Search and record medications using standardized drug information sourced from FDA-based medication data where available, reducing manual entry and spelling issues.
Vitals, symptoms & monitoring
Track vitals, symptoms, and monitoring notes alongside medications and visit records so clinicians can see how a client is responding to treatment over time.
Softiya is an operational documentation platform and does not replace clinical judgment or pharmacy review. All medication orders, parameters, and administration practices must follow your agency’s clinical policies and applicable regulations. Please verify.
EVV, scheduling, and billing for home health and personal care
Unified scheduling
Schedule skilled nursing visits, therapy, and personal care shifts from the same calendar. Track missed visits, make-up visits, and frequency against the plan of care.
EVV-ready visit records
Use EVV-ready visit flows for home health aide and personal care services so time, location, and service codes can feed into your state or aggregator EVV files where required.
Billing & exports
Convert approved visits and episodes into billing exports mapped to your payor and program requirements, while keeping documentation and visit history ready for review.
Billing, EVV, and export formats are configured program by program. Each agency should validate file layouts, codes, and rules against their Medicaid, Medicare, commercial, or managed care requirements.
HR, training, and survey readiness for home health agencies
Staff files & credentials
Maintain HR records for RNs, LPNs, therapists, aides, and office staff, including licenses, credentials, background checks, and required trainings.
Orientation & competencies
Track orientation completion, skills checklists, and role-specific competencies so you can demonstrate that staff are prepared to deliver ordered services.
Survey & audit support
Keep client records, staff files, and visit documentation organized so you can respond to surveys, corrective actions, or payor audits with clear records.
See Softiya configured for your home health programs
Share your state, payors, and service lines (skilled, personal care, or both). We will walk through start-of-care assessments, visit documentation, medications, EVV, and billing flows tailored to your agency.
This page describes how Softiya can be used to organize home health and personal care operations. It is not clinical, legal, or billing advice. Each agency is responsible for ensuring that assessments, visit notes, medication administration records, EVV, and billing practices comply with applicable federal and state regulations, Medicare and Medicaid rules, and payor contracts. Please verify all requirements with your regulators and payors before implementation.